Privacy control
Delete your Numica account
Deleting the parent account permanently deletes the whole family account and the children’s data stored under it.
Delete inside the app
- Open Numica and go to the child’s Profile tab.
- Tap Grown-ups and enter the parent PIN.
- Open Settings.
- Choose Delete account and all data.
- Confirm Delete everything.
There is no grace period or recovery after confirmation.
Request deletion from the web
If you cannot access Numica, email sheray@gmail.com with the subject “Delete my Numica account”.
Tell us whether you signed in with Apple or Google and include the parent account email shown in Numica if you know it. Do not send a child’s name, parent PIN, password, or other sensitive information. We will verify that you own the account before deleting it and complete a verified request within 30 days.
What deletion removes
- The parent account email and parent PIN hash.
- Every child’s first name and grade.
- Practice sessions, answers, topic progress, and mastery records.
- The Numica subscription-status record and feedback you sent.
Numica does not keep an active or recoverable copy of the account data after deletion. Deleting Numica does not delete your separate Google or Apple account. Numica does not currently offer purchases or subscriptions.
Questions
Email sheray@gmail.com. A person will read your message.